Discover why civil conversations are essential to a positive work environment and how they can be a catalyst for innovation and growth. This program is designed to help individuals foster a workplace culture rooted in respect, empathy, and productive communication. Participants will learn how to navigate challenging conversations with civility, enhance mutual understanding, and build stronger relationships across diverse teams. By focusing on active listening, emotional intelligence, and effective conflict resolution, this training empowers employees and leaders alike to engage in meaningful dialogues that drive collaboration and success.

By the end of this session, participants will learn to:

• Understand the foundational principles of civil conversations and their impact on workplace culture.
• Apply active listening and emotional intelligence techniques to foster respectful dialogue in challenging situations.
• Recognize the role of empathy in improving communication and strengthening relationships within teams.
• Develop strategies to address and resolve conflicts constructively while maintaining respect for differing perspectives.
• Identify ways to cultivate a workplace environment where civil conversations contribute to collaboration, innovation, and overall success.

This program will provide attendees ideas and tools to take back and used with others in a team meeting or even one-on-one dialogue to promote and facilitate civil conversations inside your organization.

Please note: Our live, instructor-led classes are designed to provide engaging and collaborative experiences tailored for group-based learners, fostering interaction and shared growth.  Live webinars are not recorded for future use or reference.

SHRM Information:

HR Answers, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

• Credits (PDC): 3.0
• Pre-approved credits will only be provided to those who participate in the live program.