HUMAN RESOURCE
C.O.A.C.H. PROGRAM
What sets HR C.O.A.C.H. apart is who’s behind it. With decades of hands-on experience across every facet of HR, our team knows what it really takes to support people, solve problems, and stay compliant in a constantly changing landscape. We’ve designed this program not from theory, but from the real-world demands our clients face every day. When you join C.O.A.C.H., you’re not just signing up for training—you’re gaining a trusted partner who’s committed to your growth and success.
COACHING
Meet with one of our certified HR consultants monthly for 90 minutes of one-on-one coaching. These sessions are designed to pair the foundation of any HR topic with the practical application you and your organization need. Your HR Coach will be available to answer questions, dive deeper on best practices, and provide you with additional resources to move forward.
WEBINARS
Gain access to 12 self-paced webinars to learn the technical HR skills you need for success. Our online education platform allows you to access presentation materials, handouts, and other course-related materials when you are ready. All webinars are available for the duration of your HR C.O.A.C.H. engagement.
FOCUS AREAS
COLLABORATE
Human Relation: Building relationships and fostering teamwork by working together with employees, managers, and stakeholders to achieve common goals.
Technical HR Practice: Facilitating cross-functional team projects, ensuring that HR policies support collaboration and are applied consistently across departments.
COMMUNICATE
Human Relation: Engaging in open, empathetic, and clear dialogue with employees and management to build trust and transparency in HR processes.
Technical HR Practice: Ensuring that important HR information, such as policy updates, compliance requirements, and procedural changes, is communicated accurately and effectively across the organization.
OBSERVE
Human Relation: Carefully paying attention to employee behavior, needs, and dynamics to better understand interpersonal relationships and workplace culture.
Technical HR Practice: Monitoring compliance with HR policies and practices, tracking key metrics like performance and attendance, and evaluating the impact of HR initiatives.
HELP
Human Relation: Providing guidance, support, and resources to employees, demonstrating care for their personal and professional growth.
Technical HR Practice: Offering expert advice on HR issues like benefits, compensation, and labor laws, ensuring employees and managers are informed and supported by structured HR solutions.
ACT
Human Relation: Taking timely and thoughtful actions to address concerns, resolve conflicts, or provide support that fosters a positive work environment.
Technical HR Practice: Implementing solutions based on data analysis, policy interpretation, or workforce needs, ensuring alignment with strategic HR goals.
BALANCE
This approach balances the human side of HR — relationships, empathy, and support — with the technical elements of HR practice — policies, compliance, and strategic actions.