Doing work as an individual contributor is one thing and now supervising others offers news opportunities and new challenges. It will be much easier if you understand the expectations that people have of you. There are new skills and competencies that you will need in order to get the work done through others, manage stakeholder expectations and build your team. This series is built to aid you in making the transition, helping you set your own expectations, having tough conversations and delivering feedback and building a collaborative and accountable team.

Navigating tough conversations at work is an essential skill, regardless of our role. These discussions, often fraught with emotions and differing perspectives, can determine the future of relationships, team dynamics, and the overall health of an organization. For supervisors, mastering this skill can be the key to fostering trust, resolving conflicts, and ensuring team cohesion. For employees, it can mean expressing concerns without fear, advocating for oneself, and building strong professional relationships. Both roles require empathy, active listening, and a fluid approach to the targeted audience to ensure that the conversation leads to understanding and resolution.

Whether you are addressing performance concerns, resolving conflicts with peers, negotiating roles and responsibilities, or discussing sensitive personal matters, it’s imperative to approach these topics with preparation and care.

This program is designed to explore practical tips and strategies providing attendees a roadmap for delivering supportive and corrective feedback to your employees that is constructive, open, and effective.

Speaker: Deborah Jeffries, SHRM-CP, PHR, CPC