When you think of a holistic view of employee experience — defined by the perception of the quality of all the experiences we collect at work — changing employees’ perceptions can feel like something too enormous to tackle. But as the wise Desmond Tutu once said, “There is only one way to eat an elephant: a bite at a time.” Where do you take the first bite in changing the employee experience in your organization, though?
During this conversation, we’ll discuss:
- A framework for addressing employee experience without feeling overwhelmed;
- The connection between EX to other critical business initiatives like CX and corporate performance;
- How to avoid the two biggest mistakes when taking on employee experience;
Guest: Lance Haun, VP of Market Insights; The Starr Conspiracy