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Deborah Jeffries, SHRM-CP, PHR, CPC

Workplace Civility and Etiquette

Zoom Virtual Event

As employees have returned to the workplace after the pandemic employers have noticed challenges with some manners and behaviors from employees. Focusing on eliminating negative behaviors isn’t always enough to create a happy and collaborative workplace. Employees and managers also need to learn what they should do to make their environment a respectful and friendly […]


HR Lunch Bunch: Defining Moments – Eating the Elephant of Employee Experience

Zoom Virtual Event

When you think of a holistic view of employee experience — defined by the perception of the quality of all the experiences we collect at work — changing employees' perceptions can feel like something too enormous to tackle. But as the wise Desmond Tutu once said, "There is only one way to eat an elephant: […]

Supervisory Short: Goal Setting

Zoom Virtual Event

Successful people are often determined, focused, and persistent in going after what they want. Studies illustrate that goal setting can significantly boost productivity and quality of life. Knowing goals also helps leaders to share them with their teams so everyone knows where they are heading. This program will explore goal setting on low-level day-to-day objectives […]

Looking for a Supervisor

Zoom Virtual Event

You have a newly open position for a Supervisor in a department, how are you going to fill the position? If you are like most organizations, you do not already have someone groomed to take over and you have the great tenure vs. talent debate. There is a time to promote employees, and there are […]

Diversity, Equity, and Inclusion: Managing Generational Differences

Zoom Virtual Event

As we know, we have five different generations in the workplace. As more people continue to work as they pass the average retirement age of 65, it will become more common to see this age group in the workplace. In fact, the Population Reference Bureau estimates that the number of Americans aged 65 and older […]

Essential Skills: Emotional Intellligence

Zoom Virtual Event

Simply stated, Emotional Intelligence is a set of a competencies that enhance your ability to relate positively to others. According to the World Economic Forum they have added emotional intelligence as one of the top 10 skills needed for success. Recognizing, understanding, and managing emotions at work is critical to success in the workplace for […]

HR Lunch Bunch: Mental Health in Your Workplace

Zoom Virtual Event

Mental Health in a necessity in today's productive workplace. There is so much for HR to consider in the ever-changing environment. Even the 2023 Trends Report from Calm suggests with 67% stating that "everyone is responsible for providing mental health support for stress and anxiousness. This is an all-hands on deck conversation. Kalei McDonald from […]

Supervisory Short: Ice Breakers

Zoom Virtual Event

Whether you are part of a small team or a big organization, icebreakers are an amazing tool to remove barriers and promote harmony and a sense of cohesiveness among your co-workers. On the other end of the spectrum, if you are simply trying to connect with other people in an informal environment and perhaps find […]

Coaching Essentials: People, Purpose, and Passion

Zoom Virtual Event

No one likes to be told what to do - hence the importance of coaching. Coaching isn't just for disciplinary or corrective action activities. Coaching our best employees to develop their potential is a good use of your time... it's an investment in your time and theirs. This is why managers use coaching to empower […]