Great managers know that accountability is a cornerstone of successful management. When accountability is not a priority or regularly practiced, blame, complaining, procrastination, and disengagement often follow. Accountability is the guiding principle that defines how we make commitments to one another, how we measure and report our progress, how we interact when things go wrong, […]

Emotional Intelligence is one of the top job skills and assessing job applicants for their emotional intelligence is important, especially where many work settings require effective teamwork to meet project demands or service goals. Interviewers have begun to assess a candidate’s emotional intelligence (EI), the ability to understand your own emotions and the emotions of others, during […]

The cornerstone for effective supervision and getting the level of productivity from your team is to let employees know what is expected from them. This means outlining performance and behavioral expectations. You can’t get what you want if you don’t share what you need. This program will allow participants to begin creating their list outline […]

In the HR world documentation is a #1 priority.  Time and time again we hear “document….document….document…..” and then the return questions we hear are “what do I say, when do I say it, how do I say it, who needs to know, etc.”  One thing is for sure: poor documentation is just as bad as […]

One-on-one meetings are a valuable tactic practiced by successful leaders. When implemented correctly, these brief, often weekly check-ins improve employee performance and their results in measurable ways. As a leader, 1-on-1 meetings provide you with the opportunity to get to know your people exceptionally well so that you’ll have better access to unfiltered information. This […]

Stay interviews are conducted to help an organization’s manager understand why employees stay and what might cause them to leave. The comments can be used in recruiting activities, on employment pages of the organization’s website, and in building priorities for future initiatives.  They are a meaningful way of learning about retention and creating engagement and […]

Successful people are often determined, focused, and persistent in going after what they want. Studies illustrate that goal setting can significantly boost productivity and quality of life. Knowing goals also helps leaders to share them with their teams so everyone knows where they are heading. This program will explore goal setting on low-level day-to-day objectives […]

Whether you are part of a small team or a big organization, icebreakers are an amazing tool to remove barriers and promote harmony and a sense of cohesiveness among your co-workers. On the other end of the spectrum, if you are simply trying to connect with other people in an informal environment and perhaps find […]

Neurodiversity represents the inherent differences in neurological structure and function. The term encompasses neurocognitive differences such as autism, ADHD, dyslexia, obsessive-compulsive disorder, and more. Many organizations have committed to broadening their DEI efforts. Neurodiverse employees can aid in that activity while bringing valuable skill sets to the workplace. Hiring them is not about being nice […]