Essential Skill: Conflict – Understanding Root Cause Based on Core Needs
April 29, 2025 @ 9:00 am - 11:00 am
When people work together, conflict is inevitable. Unfortunately, most people don’t consider how to handle it until they’re knee-deep in a tense situation. Responses like avoidance, frustration, or blame are common but often fail to address the deeper issues. Resolving conflict effectively starts with understanding why it happens.
This program is designed to explore the SAPIEN framework—a powerful tool to uncover the root causes of conflict by identifying unmet core psychological needs of individuals—what matters most to them.
Attendees will learn how to:
- Identify key psychological needs that drive workplace behavior
- Recognize how unmet needs contribute to tension and disagreements
- Explore the connection between core needs and common workplace conflict patterns
- Gain insight into why certain conflicts feel more intense and personal
This program is perfect for supervisors, employees, HR professionals, and anyone who wants to enhance workplace harmony and communication. Equip yourself with the knowledge to better understand conflict and build stronger workplace relationships.
Please note: Our live, instructor-led classes are designed to provide engaging and collaborative experiences tailored for group-based learners, fostering interaction and shared growth. Live webinars are not recorded for future use or reference.
Registration Information
- All times listed are Pacific Time
- Space is limited, and registration is on a “first come, first served” basis.
- If you do not receive confirmation of your registration or a reminder notice for the session your registration has not been received.
Refund Policy:
- Full refund if your cancelation is received 14 or more days prior to the start of the series.
- No refund if you cancel with less than 14 days’ notice.
- No partial refund if you are unable to attend the entire event.
Advantage Plan clients must be logged in to access their discounts. If you are unsure of your Advantage Plan status or your discount eligibility, please contact us at info@hranswers.com