Every Thursday: March 6, 13, 20, 27, April 3, 10, 17, 24

8:30am to 12:30pm Pacific Time

This series will be held via Zoom! You will receive Zoom meeting information prior to the first session.

An interactive series covering all the topics, issues and situations supervisors with or without previous training need to know. This is not meant to be a seminar; it’s a series of sessions meant to aid in the development of essential skills while offering you success strategies and techniques you can take back and use right away.

THIS PROGRAM COVERS THE FOLLOWING AREAS:

Understanding the supervisor role and responsibilities:

• How to set the stage from day one
• Managing employee perception
• Effective role modeling

How to communicate more clearly and concisely:

• Using the DiSC Assessment to understand your style
• Barriers that result in conflict and conflict resolution techniques
• Covering the key components of Emotional Intelligence

Hiring and retaining the right employees:

• Interviewing – what questions to ask & not ask
• Supervisor’s role with Orientation vs. Onboarding

Value of performance management and coaching to get the performance you need:

• Employee/supervisor partnership and setting expectations
• Understanding what motivates employees
• How to provide feedback to employees and coaching conversations
• Corrective action steps
• Documentation tips

Legal responsibilities:

• Discrimination
• Harassment
• Leave Laws
• Reasonable Suspicion

Teambuilding Essentials – Effective characteristics of:

• Teams
• Team leaders
• Team members

FROM PROGRAM ATTENDEES:

“I felt calmer and confident in directing the conversation, asking better questions, getting better answers because I knew what I was looking for. Today’s class prepared me more than I anticipated. Thank you!”

“Thanks for great classes – very helpful and useful in my day-to-day activities!”

“This has been extremely helpful and comprehensive. Great experience.”

“Thank you! Tons of valuable info.”

THINGS TO KNOW ABOUT THIS VIRTUAL SERIES

• You must have your own space with a camera and microphone.  Attendees will not be allowed to participate as a group.
• Access to video and audio through your computer or tablet is required for the entire series.
• Learning virtually is a new experience for many of us and it can be challenging for some people.  As this is an experiential learning process, we ask that everyone involve themselves in group discussions to the fullest extent possible.
• Information about the DiSC assessment will be emailed to each participant a few days prior to the first session.
• Zoom Rooms will be used throughout this series and you will be asked to interact with others during these breakout sessions.
• There will be scheduled breaks during each session and you are encouraged to stand up and stretch whenever you wish.
• Completion of a Wiley DiSC Profile Assessment is required prior to the first session.
• If you have questions or would like to discuss the logistics of this virtual format, please contact our training team at 503-885-9815, option 3.
• All materials will be available online at no additional cost.

DISCOUNTS AND COUPON CODES:

Advantage Plan Clients: You Must Be Logged In To Access These Discounts

• • Plus, Premium, and Association-Sponsored plans will receive 10% off the registration to this series.
  • Use Coupon Code JFDRYKMM during checkout to receive an additional 5% off when you register 4 or more individuals from your organization at once.

All Other Customers: No Login Required

• • Use Coupon Code G5J97DNA during checkout to receive a 10% discount when you register 4 or more individuals from your organization at once.

REGISTRATION INFORMATION: