The power or capacity of causing an affect in indirect or intangible ways is one way of defining influence. Influence as a competency is the ability to persuade or convince others to support an idea, agenda or direction. It involves taking a variety of actions to influence others including establishing credibility or using data to […]
The cornerstone for effective supervision and getting the level of productivity from your team is to let employees know what is expected from them. This means outlining performance and behavioral expectations. You can’t get what you want if you don’t share what you need. This program will allow participants to begin creating their list outline […]
In today's program we will review: Define and review what coaching is The essential skills and competencies to be an effective coach Techniques for results including insightful and specific questions to use during coaching Coaching strategies for different situations (subordinates, supervisors, executives, etc.) How coaching can be applied in various situations SHRM Information: Credits (PDC): […]
Your role puts you in the center of workplace conflict. Join this discussion - led by a professional workplace mediator - to explore and enhance your approach to resolving conflict among staff and across departments. We’ll consider how conflict is affecting your work world and share advanced insights to help you restore productivity and heal […]
Organizational culture refers to the system of values, beliefs, and behaviors that shapes how work gets done within an organization. In a culture of belonging, that means an environment that supports all three elements of comfort, connection, and contribution. This means creating a space where every person feels a sense of belonging, where everyone can […]
Attendees with learn the legal requirements, tips, and tricks for completing their cycle self-audit of pay equity. In 2019 Oregon implemented a new law requiring organization to compare work and ensure total compensation equity. In this new law organization may be eligible for safe harbor, associate with complaints, if they have completed a review within […]
Attendees will gain important insights into why unhappy and disgruntled employees are increasingly turning to litigation. The program will provide practical measures HR professionals can implement throughout their organizations to avoid employment lawsuits and be better prepared to defend the organization when litigation occurs. What is it that transforms unhappy employees into plaintiffs and what […]
This training course will cover: What is performance management Why establishing a foundation is critical for the organization and employees How to create and maintain expectations Strategies to deliver performance feedback The benefits and key attributes for 1-on-1 Meetings Exploring options for employees who might get off track Different tactics for performance evaluations/reviews SHRM Information: […]
Organizational culture refers to the system of values, beliefs, and behaviors that shapes how work gets done within an organization. In a culture of belonging, that means an environment that supports all three elements of comfort, connection, and contribution. This means creating a space where every person feels a sense of belonging, where everyone can […]
Organizations are increasingly turning towards meditation and mindfulness to cope with the ever-changing and stressful environment. Mindfulness is the practice of purposely brining one's attention to experiences occurring in the present moment without judgment, a skill one develops through meditation or other training. It is a simple, effective tool for managing stress, enhancing engagement, and […]
Excellent customer experiences start with strong employee experiences. Customer experience challenges begin much further upstream than organizations realize. Sixty-four percent of US workers say that the employee experience impacts their ability to serve customers. Yet, less than half (38%) say that their organization places a great deal of importance on employee experience/satisfaction, according to a […]
One of the greatest values in life is to help someone else. That is what you are doing as a leader – investing in people. You are an ordinary person put in extraordinary circumstances and you take action. This workshop is designed to reinforce and enhance the leadership skills of those who serve, motivate, facilitate, […]
