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2026 FUN Series: U = Understanding Starts with Curiosity

3.26.26 - U = Understanding Starts with Curiosity

U = Understanding Starts with Curiosity 

Before we go any further, a reminder of what FUN means in this series. 

FUN is not about forced smiles, mandatory participation, or trying to make work something it isn’t. FUN is about creating workplaces where people are allowed to be human — where emotions are acknowledged, curiosity replaces assumptions, and connection is offered without pressure. 

That’s why FUN stands for Feelings · Understanding · No Pressure

And today, we focus on Understanding

 

Understanding Starts with Curiosity 

Most workplace tension does not start with bad intent.
It starts with assumptions. 

We assume someone is being difficult.
We assume a tone meant something it didn’t.
We assume silence equals disengagement.
We assume urgency equals disrespect. 

FUN organizations pause before filling in the blanks. 

They choose curiosity first. 

 

What Understanding Actually Looks Like at Work 

Understanding does not mean agreement.
It does not mean lowering expectations.
And it does not mean avoiding accountability. 

Understanding means: 

  • Asking before concluding 
  • Listening without preparing a rebuttal 
  • Slowing down long enough to hear context 
  • Allowing space for explanations without defensiveness 

Curiosity changes conversations because it removes the need to win. 

 

Why Assumptions Are So Expensive 

Unchecked assumptions quietly drain organizations by creating: 

  • Miscommunication 
  • Unnecessary conflict 
  • Hurt feelings that never get addressed 
  • “Us versus them” thinking 

Once assumptions take over, people stop listening. They start protecting. 

Understanding interrupts that cycle. 

 

What FUN Looks Like with Understanding 

In FUN organizations: 

  • Questions are asked with genuine interest 
  • Clarification is not treated as confrontation 
  • People feel safe explaining their perspective 
  • Disagreements stay respectful instead of personal 

Curiosity lowers the temperature in the room. And when the temperature drops, FUN has room to exist. 

 

The FUN Challenge: Understanding 

This month, replace one assumption with a question. 

Try: 

  • “Can you help me understand your thinking?” 
  • “What might I be missing here?” 
  • “What’s going on from your perspective?” 

Ask the question.
Listen to the answer.
Resist the urge to correct or defend. 

That moment of curiosity is the work. 

 

Why This Matters 

People want to be understood more than they want to be right. 

When understanding becomes the default, trust strengthens. When trust strengthens, conversations improve. And when conversations improve, FUN becomes part of how work happens — not something added on. 

 

Coming Up Next in the FUN Series… 

Next, we move to N = No Pressure — why connection and fun work best when they are offered as invitations, not expectations. 

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