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Workplace Civility and Etiquette

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Workplace Civility and Etiquette

February 1, 2023 @ 9:00 am - 11:00 am

Virtual Event Virtual Event
$199.00

As employees have returned to the workplace after the pandemic employers have noticed challenges with some manners and behaviors from employees. Focusing on eliminating negative behaviors isn’t always enough to create a happy and collaborative workplace. Employees and managers also need to learn what they should do to make their environment a respectful and friendly one.

Etiquette helps to build trust and confidence between management and employees, between employees, and with customers and other business leaders. While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness and conflict are an epidemic costing businesses millions of dollars every year. In this course we will cover how to create a happier, healthier workplace by explaining the necessity of civility and setting a good example with your own behavior to help set the stage. We will also explore:

  • How to replace negative language with positive words
  • Tips to facilitate communication skills such as active listening and appreciative inquiry
  • What microaggressions look like in action and how to stand up for yourself when you experience microaggressions and incivility
  • Suggestions for conflict resolution
  • The role of forgiveness plays in our day-to-day interactions

Registration Information:

  • All times listed are Pacific Time
  • Space is limited, and registration is on a “first come, first served” basis.
  • If you do not receive confirmation of your registration or a reminder notice for the session your registration has not been received.
  • To inquire about quantity discounts, please email us at events@hranswers.com

Refund Policy:

  • Full refund if your cancelation is received 14 or more days prior to the start of the series.
  • No refund if you cancel with less than 14 days notice.
  • No partial refund if you are unable to attend all sessions.

Details

Date:
February 1, 2023
Time:
9:00 am - 11:00 am
Cost:
$199.00
Event Category:

Venue

Zoom Virtual Event
Phone
253 215 8782
View Venue Website

Organizer

Deborah Jeffries, SHRM-CP, PHR, CPC
Phone
503-885-9815
Email
djeffries@hranswers.com
View Organizer Website

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