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Workplace Civility and Etiquette

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Virtual Event Virtual Event

Workplace Civility and Etiquette

February 1 @ 9:00 am - 11:00 am

Virtual Event Virtual Event

As employees have returned to the workplace after the pandemic employers have noticed challenges with some manners and behaviors from employees. Focusing on eliminating negative behaviors isn’t always enough to create a happy and collaborative workplace. Employees and managers also need to learn what they should do to make their environment a respectful and friendly one.

Etiquette helps to build trust and confidence between management and employees, between employees, and with customers and other business leaders. While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness and conflict are an epidemic costing businesses millions of dollars every year. In this course we will cover how to create a happier, healthier workplace by explaining the necessity of civility and setting a good example with your own behavior to help set the stage. We will also explore:

  • How to replace negative language with positive words
  • Tips to facilitate communication skills such as active listening and appreciative inquiry
  • What microaggressions look like in action and how to stand up for yourself when you experience microaggressions and incivility
  • Suggestions for conflict resolution
  • The role of forgiveness plays in our day-to-day interactions

Registration Information:

  • All times listed are Pacific Time
  • Space is limited, and registration is on a “first come, first served” basis.
  • If you do not receive confirmation of your registration or a reminder notice for the session your registration has not been received.
  • To inquire about quantity discounts, please email us at

Refund Policy:

  • Full refund if your cancelation is received 14 or more days prior to the start of the series.
  • No refund if you cancel with less than 14 days notice.
  • No partial refund if you are unable to attend all sessions.


February 1
9:00 am - 11:00 am
Event Category:


Zoom Virtual Event
253 215 8782
View Venue Website


Deborah Jeffries, SHRM-CP, PHR, CPC
View Organizer Website


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