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Managing Generational Differences

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Managing Generational Differences

February 17 @ 8:30 am - 12:00 pm

Virtual Event Virtual Event

Their differences can be a source of creative strength and a source of opportunity, or a source of stress and conflict. Understanding generational differences is critical to making them work for the organization and not against it. It is critical that we create a workplace of cohesion, mutual respect, and joint effort to be successful.

It is 2021 and the two youngest generations comprise nearly 70% of global employees. During this session we will review the characteristics that distinguish each of the five generations that represent today’s workplace. As we consider the traits that differentiate each generation, we will also discuss how their communication, values, motivation and work styles impact organizations and their leadership. If we are not careful the differences can create barriers to working together efficiently. We will conclude with practical tips regarding leading, managing, and communicating across the generations because successful organizations value the differences between people and look at the differences as strengths.

Learning Objectives:

  • Characterize each generation’s values, behaviors, and communication style.
  • Discover the unique ways the generations learn.
  • Describe strategies for relating to each generation and understanding how to best utilize the distinct talents and capabilities of each generation for successful collaboration, including leveraging differences and building community.
  • Explore opportunities to leverage differences to enhance organizational culture.

SHRM Information

  • Professional Development Credits (PDC): 3.0
  • Pre-approved credits will only be provided to those who participate in the live program

Registration Information:

  • All times listed are Pacific Time
  • Space is limited, and registration is on a “first come, first served” basis.
  • If you do not receive confirmation of your registration or a reminder notice for the session your registration has not been received.
  • To inquire about quantity discounts, please email us at

Refund Policy:

  • Full refund if your cancelation is received 14 or more days prior to the start of the series.
  • No refund if you cancel with less than 14 days notice.
  • No partial refund if you are unable to attend all sessions.


February 17
8:30 am - 12:00 pm
Event Categories:


253 215 8782
View Venue Website


Deborah Jeffries, SHRM-CP, PHR, CPC
View Organizer Website


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