Their differences can be a source of creative strength and a source of opportunity, or a source of stress and conflict. Understanding generational differences is critical to making them work for the organization and not against it. It is critical that we create a workplace of cohesion, mutual respect, and joint effort to be successful.

It is 2021 and the two youngest generations comprise nearly 70% of global employees. During this session we will review the characteristics that distinguish each of the five generations that represent today’s workplace. As we consider the traits that differentiate each generation, we will also discuss how their communication, values, motivation and work styles impact organizations and their leadership. If we are not careful the differences can create barriers to working together efficiently. We will conclude with practical tips regarding leading, managing, and communicating across the generations because successful organizations value the differences between people and look at the differences as strengths.

Learning Objectives:

• Characterize each generation’s values, behaviors, and communication style.
• Discover the unique ways the generations learn.
• Describe strategies for relating to each generation and understanding how to best utilize the distinct talents and capabilities of each generation for successful collaboration, including leveraging differences and building community.
• Explore opportunities to leverage differences to enhance organizational culture.

SHRM Information

• Professional Development Credits (PDC): 3.0
• Pre-approved credits will only be provided to those who participate in the live program