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Managing Remotely

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Working remotely might have been a trend or even a perk but now it is a necessity. Stay-at-home orders prompted by COVID-19 and local governments created challenge for managers (including […]

Emotional Safety in the Workplace

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What does it mean to say someone feels "emotionally safe" at work? Also referred to as psychological safety, is about an individual's perceptions of the consequences of taking interpersonal risks […]

Essential Skills: Customer Service

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Excellent customer experiences start with strong employee experiences. Customer experience challenges begin much further upstream than organizations realize. Sixty-four percent of US workers say that the employee experience impacts their […]

Professional Practices: Auditing Oregon Pay Equity

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In January of 2019, each organization in Oregon was required to have completed significant compensation policy and process reviews as well as correct any total compensation inequities.  As mentioned then, […]

Self-Care for HR

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Let’s face it, last year was a rollercoaster of emotions and very stressful at times (our fingers are crossed for a better 2021). For some of us we are still […]

Workplace Civility and Etiquette

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As employees have returned to the workplace after the pandemic employers have noticed challenges with some manners and behaviors from employees. Focusing on eliminating negative behaviors isn’t always enough to […]

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Supervisory Short: Goal Setting

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Successful people are often determined, focused, and persistent in going after what they want. Studies illustrate that goal setting can significantly boost productivity and quality of life. Knowing goals also […]