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Essential Skills: Conflict Resolution for Leaders

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Virtual Event Virtual Event

Essential Skills: Conflict Resolution for Leaders

September 20 @ 8:30 am - 11:30 am

Virtual Event Virtual Event

When people work together there is bound to be conflict.  Unfortunately, most people don’t think about how to handle conflict until they are knee-deep in a situation.  People often respond to conflict by trying to avoid it, by attacking the “cause” or by being frustrated because they do not know what to do next.

Participants will learn how to harness the power of conflict as leaders in their organizations. Attendees will examine their own conflict styles and those they lead. In addition, the various types of conflict that exist will be looked at and strategies leaders can use to deal with conflict that can be disruptive to their organizations.

Unmanaged conflict can lead to reduced levels of teamwork and cooperation, is time consuming which then diminishes employee commitment, and can compromise quality and harm productivity.  It can also increase workplace stress, cause higher employee turnover, and lower morale.

After attending this webinar, participants will understand that conflict is a natural part of life, and that leadership requires conflict-competent leaders that are able to manage and resolve conflict. Conflict management is a core competency of being a leader.

In the Session We Will Cover:

  • The different Conflict Styles
  • How to resolve conflicts based on “common interests”
  • How to get willing participants in problem/conflict solving
  • Tools for reaching consensus
  • How to avoid emotional triggers
  • Effective strategies for defusing an escalating argument
  • When to ask for outside assistance to handle employee issues

This highly interactive workshop will cover valuable techniques to enhance conflict resolution, as well as provide alternatives for managing differences productively and efficiently while maintaining positive relationships.

Registration Information

  • All times listed are Pacific Time
  • Space is limited, and registration is on a “first come, first served” basis.
  • If you do not receive confirmation of your registration or a reminder notice for the session your registration has not been received.

Coupon codes are available!

  • Use coupon code dea6eqw4 for 10% discount on 6-11 registrations
  • Use coupon code u99yjp86 for 15% discount on 12 or more registrations

Refund Policy:

  • Full refund if your cancelation is received 14 or more days prior to the start of the series.
  • No refund if you cancel with less than 14 days notice.
  • No partial refund if you are unable to attend all sessions.


September 20
8:30 am - 11:30 am
Event Categories:
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253 215 8782
View Venue Website


Deborah Jeffries, SHRM-CP, PHR, CPC
View Organizer Website


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
2022-09-20 ES: Conflict Resolution for Leaders
2022-09-20 ES: Conflict Resolution for Leaders
$ 299.00