Good, clear, effective communication is needed every day to be successful with others. To interact effectively with others, we MUST be self-aware how our behaviors impact others. Word choice matters! Tone will leave an impression. Active listening is imperative!

We all have boundaries and preferences from the way we work to the way we communicate. Each of us will benefit from offering and learning to flex with each other. Knowing when and how to effectively communicate at work can help you reduce miscommunication, increase team happiness, bolster collaboration, and foster trust. In return a higher-level of professionalism and rapport will be built with each other and fewer conflicts should occur. No one wants an uncomfortable or toxic workplace – and you can make all the difference with your abilities to relate and communicate with others.

With 85% of today’s communication focusing on interpersonal skills, how well you listen and how clearly you express yourself decides business and personal success.

This program will cover:

• Why today more than ever word choice matters
• The importance of non-verbal communication
• Suggestions to ensure your message is understood
• The role empathy plays in communication
• The high value of listening
• Learning to flex without taking it personally or judging
• How to understand the root causes and solutions for communication challenges and conflicts
• Ideas to improve communication in person and in our virtual world