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Part of the soft skills series.

Soft Skills: Self-Awareness

Zoom
Virtual Event Virtual Event

Social-emotional self-awareness means having the ability to understand your thoughts, emotions, and values, as well as knowing how those factors influence your behavior and actions at work. Added to this understanding is the capacity to open-mindedly and realistically assess your strengths and weaknesses while maintaining your confidence, drive, and desire to grow. This course will […]

Get Tickets $299.00 40 tickets left

Soft Skills: Developing Your Influence

Zoom
Virtual Event Virtual Event

The power or capacity of causing an affect in indirect or intangible ways is one way of defining influence. Influence as a competency is the ability to persuade or convince others to support an idea, agenda or direction. It involves taking a variety of actions to influence others including establishing credibility or using data to […]

Get Tickets $299.00 40 tickets left

Soft Skills: Customer Service

Zoom
Virtual Event Virtual Event

Excellent customer experiences start with strong employee experiences. Customer experience challenges begin much further upstream than organizations realize. Sixty-four percent of US workers say that the employee experience impacts their ability to serve customers. Yet, less than half (38%) say that their organization places a great deal of importance on employee experience/satisfaction, according to a […]

Get Tickets $299.00 40 tickets left