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August 2017

Customer Service … Is About Building Relationships

August 15 @ 8:30 am - 12:30 pm
HRA Office, 7650 SW Beveland Street, Suite 130
Tigard, OR
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Register Here! With continuous changes in the business environment, increased competition, and pressure to manage costs, it is more important than ever to step it up and provide excellent service to your customers.  Good customer service is no longer good enough.  Every organization needs to offer exceptional service that exceeds expectations – that’s how to attract and keep customers! This program is a booster shot!  With a dose of humor and a Top Ten List (or two) this program will…

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Legislative Update Briefing – Medford

August 15 @ 1:00 pm - 3:00 pm
Medford Branch Library Adams Conference Room 205, South Central Avenue
Medford , OR 97501 United States
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Register HERE Medford Branch Library Adams Conference Room 205 South Central Avenue Medford, OR 97501  Free to HR Answers Advantage Plan Members  ($50 for others) The 2017 Legislative Session is now over.  Important new and revised Human Resource Statutes have come to fruition.  HR Answers is providing a legislative update regarding the 2017 changes to human resources and employment law. Join us for this briefing and learn how you, your company and your employees may be affected.   

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HR Lunch Bunch ‘Internal Investigations’ – Salem

August 30 @ 12:00 pm - 1:00 pm
Chemeketa Small Biz Center, Salem, OR + Google Map

No matter how carefully an organization manages employee relations and policy application, there will always be complaints and concerns raised.  Many situations will call for a sensitive and thorough investigation. Our conversation will focus on the steps and issues involved in an effective investigation, such as:  Steps of handling employee complaints; skills necessary for investigating; documentation that can help or hinder the process; and how interviews with the involved parties, excluding witnesses, should be handled. Come, share and learn.  Remember,…

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September 2017

Fall 2017 Supervisory Success (An 8 Part Series)

September 7 @ 8:30 am - September 8 @ 12:30 pm
HRA Office, 7650 SW Beveland Street, Suite 130
Tigard, OR
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Space is limited - Register Here! Supervisory Success -  A Series for New Supervisors Ideal for those new to supervision, newly promoted or those who are being “groomed” for supervisory and leadership roles. Thursdays: September 7, 14, 21, 28, October 5, 12, 19, 26 As a Supervisor, you are the one in charge, but you know all too well that your job description does not even begin to cover the many roles you actually fill on daily basis.  Hire employees...…

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Compensation & Classification with Oregon’s Equal Pay Act

September 12 @ 1:00 pm - 4:00 pm
HRA Office, 7650 SW Beveland Street, Suite 130
Tigard, OR
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This workshop provides information for how Oregon’s Equal Pay Act changes the way every Oregon Employer should view compensation and equity.  It also provides a sound foundation in compensation management and focuses on providing the basic tools for ensuring that your compensation program meets the goal of your organization as well as help attract and retain the right employees. $150 Per Person ($112 for Advantage Plan Members) Register HERE or Download our flier and registration form.

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Getting Organized with Bethanne Kronick $195 ($175 for Advantage Plan Members)

September 27 @ 8:30 am - 12:30 pm
HRA Office, 7650 SW Beveland Street, Suite 130
Tigard, OR
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Getting Organized Organizing & Productivity Strategies for the Workplace REGISTER HERE This lively, interactive presentation provides strategies and solutions to boost productivity and efficiency.   You’ll walk away with tips you can use the same day as training. Learn How To: Improve focus and avoid the common productivity trap of multitasking Make better time choices to find your productivity sweet spots Utilize valuable strategies to manage email and electronic overload Limit distractions and interruptions to be more productive and focused Organize…

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HR Lunch Bunch – ‘What is Unconscious Bias?’ Salem

September 27 @ 12:00 pm - 1:00 pm
Chemeketa Small Biz Center, Salem, OR + Google Map

What to Bring: Your business cards, your lunch, & a business associate When:  12pm – 1pm Where:  Chemeketa Small Business Development Center 626 High Street NE, Salem, OR 97301 (Parking at Marion St. Parkade) So….Come, share and learn.  Remember, this is your meeting, so come prepared to participate and bring your questions.  This is a great time and place to share your “learnings” with other attendees. There’s no cost to attend and everyone is welcome, so feel free to bring your co-workers and colleagues…

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October 2017

Compensation & Classification with Oregon’s Equal Pay Act

October 17 @ 8:30 am - 12:30 pm
HRA Office, 7650 SW Beveland Street, Suite 130
Tigard, OR
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This workshop provides information for how Oregon’s Equal Bay Act changes the way every Oregon Employer should view compensation and equity.  and focuses on providing the basic tools for ensuring that your compensation program meets the goal of your organization as well as help attract and retain the right employees. $150 Per Person ($112 for Advantage Plan Members) Register HERE  

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Effective Meeting Facilitation – Tigard

October 31 @ 8:30 am - 12:30 pm
HRA Office, 7650 SW Beveland Street, Suite 130
Tigard, OR
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Facilitation is about process – how you do something, rather than the content (what you do). A facilitator is a process guide, someone who makes the process easier. Facilitation is about movement – moving something from A to B. The facilitator guides the group towards a destination. This dynamic workshop is designed to provide participants with facilitation skill sets to dramatically improve meeting results.  Participants will: learn key leverage points for effective meetings; know the right interventions to use; make…

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November 2017

Developing & Utilizing Job Descriptions

November 14 @ 8:30 am - 12:30 pm
HRA Office, 7650 SW Beveland Street, Suite 130
Tigard, OR
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One of the most important documents in your Human Resource files are position descriptions. Find out how these documents protect you in litigation, provide a roadmap to ADA accommodation and assist in the development goals for performance management. We will also discuss the role of HR, supervisors and employees in managing this document as well as walk through tips and tricks for each of the important segments of a job description. $150 Per Person; ($112 for Advantage Plan Members) - Click HERE to…

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