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Recruitment and Selection

INTRODUCTION
6
GENERAL LEGAL CONSIDERATIONS
7
PRE-RECRUITMENT PROCESS
8
NEEDS ASSESSMENT
8
DEFINING THE JOB
8
Job Analysis
8
Job Description
8
Job Specifications
8
ADA Considerations
9
STAFFING OPTIONS
10
BUDGET/APPROVAL
10
RECRUITMENT STRATEGY
11
RECRUITMENT PROGRAM
11
RECRUITMENT PROCESS
11
APPLICANT SOURCING
11
Internal Job Posting
11
Employee Referral Program
12
Online Recruitment Web Sites
12
Classified Advertising
12
Employment Agencies and Search Firms
13
High Schools and Community Colleges
14
College Recruitment and Relations Programs
14
Labor and Community Organizations
15
Job Fairs
15
Open Houses
15
Re-deployment/Downsizing
15
Contingency/Temporary Employees
15
Unsolicited Resumes
16
Informational Interviews
16
International Recruiting
16
Other
17
SELECTION PROCESS
17
SCREENING AND SELECTION
17
SELECTION TOOLS
17
Pre-screen Resumes Using Job Criteria
17
Supplemental Questionnaires
18
Telephone Pre-screening
19
Employment Testing
19
Work Samples
21
Pre-hire Drug and Alcohol Screening
21
Post-offer Medical Exams
22
Reference Checking
22
INTERVIEWING
24
LEGAL CONSIDERATIONS
24
Interviewing Protected Class Applicants
26
Examples of Questions NOT to Ask in the Interview Process
27
ADA Interview Do’s and Don’ts
28
INTERVIEW PROCESS
30
Goals of the Interview
30
Team Approach
31
Selecting Interviewers
31
Setting Up the Interview
31
Reviewing the Resume and Employment Application
31
INTERVIEW PREPARATION
32
Preparing For The Interview
32
Reviewing the Job Description and Specifications
32
Developing Questions/Interview Guide
32
Sample Interview Questions
33
Behavioral Interviewing
39
Selling the Organization
42
STEPS TO CONDUCT THE INTERVIEW
42
Establish Rapport
42
Explain Purpose and Set Agenda
4.
Gather Information
43
Describe the Job and the Organization
43
Employment-At-Will Considerations
43
Questions and Supplemental Information
44
Conclude the Interview
44
Common Interviewer Errors and the End Result
44
POST INTERVIEW PROCESS
45
Evaluating Information
45
Common Evaluator Errors
45
Check References
45
Selecting the Best Candidate
45
ADA Considerations
46
Status Update for Candidates
46
The Job Offer
46
Negotiation
47
ADMINISTRATION
48
EMPLOYMENT APPLICATION
48
RECORDKEEPING
48
RECRUITMENT AND SELECTION AIDS
49
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